Loom

Loom is an asynchronous video communication tool that allows you to record your screen, webcam and voice to create clear and engaging messages for your teams, customers or prospects.

Communication
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Concrete uses
  • Register a video project brief to be sent to a team or a customer.
  • Explain an interface or a feature with screenshot + voiceover.
  • Achieve a Back to design or development without writing a long email.
  • Create Onboardings video or personalized support answers.
  • Make internal updates shared asynchronously.
  • Send a Project progress monitoring to a customer or partner.
  • Key figures
  • More than 21 million users in 200,000 businesses.
  • Embedded by default in Slack, Notion, Intercom and other tools.
  • Up to 5 minutes of free video per registration (Free plan).
  • More than 300 million recorded videos since inception.
  • Why use Loom?

    Loom is designed to streamline professional communication in a world where everything cannot (and should) not everything go through videos or emails. It allows you to send simple videos, shot in a few minutes, to share an idea, explain a specific point, or unblock a situation.

    This asynchronous format is ideal for distributed businesses, tech, product, or marketing teams. In one click, you record your screen, webcam and microphone. The video is immediately available via a secure link, which can be integrated into a message, ticket, or documentation.

    It is a tool that Saves time, reduces cognitive load, and allows everyone to process information at their own pace. Loom integrates easily into existing workflows, especially for teams using tools like Webflow, Notion or Figma.

    How does Loom work?

    Loom offers a desktop application, a Chrome extension, and a mobile app. When a user starts recording, they can choose to film his screen, his webcam, or both, and then to capture her voice. Once complete, the video is automatically hosted on Loom, and a sharing link is generated.

    The user can add a description, cut part of the video, add interactive CTAs, or chapters. People who receive the video can comment directly on it, or respond via emojis. Loom also provides viewing statistics (average time, reading rate, etc.).

    The interface is simple, fast, and designed to minimize friction : you can create and send a video in less than 3 minutes.

    Main features of Loom

    Quick check in

    One-click screen, webcam, and audio capture, with up to 4K video quality options.

    Light weight mount

    Cutting, deleting segments, adding thumbnails or action buttons.

    Instant sharing

    Automatic generation of a secure link for each video, which can be shared immediately.

    Integration with everyday tools

    Slack, Gmail, Notion, Intercom, Intercom, Jira, Google Docs...

    Viewing statistics

    Monitoring of views, engagement, clicks on links and feedback left on the video.

    Examples of using Loom

    • Presentation of a Figma prototype to a customer without organizing a call.
    • Response to a bug or a support ticket by showing the behavior on the screen.
    • Creating a internal onboarding for a new collaborator.
    • Video brief for a freelancer or an external agency.
    • Design or UX review with clear vocal explanations.

    FAQ: Frequently asked questions about Loom

    Is Loom free?

    Yes, Loom offers a free version with 5 minutes of video recording. Pro plans allow access to more time, storage, and features.

    Can we download the videos?

    Yes, all videos can be exported in MP4 format.

    Does Loom work offline?

    The desktop version allows you to record offline and then sync the video once connected.

    Can videos be password-protected?

    Yes, it is possible to restrict access to certain videos or to secure them with a password.

    Is there a mobile application?

    Yes, Loom is available on iOS and Android, with the main video recording and management features.

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